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Terms & Policies
💰 14-Day Money-Back Guarantee
If a plugin doesn't work as described, email [email protected] within 14 days of purchase for a full refund. No questions asked.
We want you to buy with confidence. If the plugin doesn't integrate with your setup, doesn't do what the product page says, or you're simply not satisfied — we'll refund you.
🏷️ Volume & Bundle Discounts
- Chatwoot Bundle: All 10 Chatwoot plugins — $199 (save $172)
- ERPNext Bundle: All 3 ERPNext plugins — $179 (save $98)
- Everything Bundle: All 24 plugins — $499 (save $553)
- Custom volume pricing for 3+ individual plugins — email [email protected]
📦 What You Get
- Full source code for the purchased plugin
- License key for one production deployment (5 activation limit)
- Free updates for the purchased version
- Email support at [email protected] (48-hour response time)
🔑 License Terms
- Each purchase includes one commercial license for one production instance
- You may modify the source code for your own use
- You may not redistribute, resell, or sublicense the plugin
- License keys do not expire
- 5 activations per license (covers production + staging + dev environments)
- Need more activations? Email support — we're flexible for legitimate use cases
📧 Support
- Email: [email protected]
- Response time: within 48 hours on business days
- Include your platform version, deployment method, and steps to reproduce any issues
🔄 Updates
When the target platform (Chatwoot, ERPNext, etc.) ships a major version update that breaks compatibility, we'll release an updated version of the plugin. Customers who purchased the plugin receive the update at no additional cost.
🏢 Company
NL Plugins is a product of Next Level Software Solutions LLC, based in Santa Clarita, California.
We build premium plugins for open-source business platforms. Our team has shipped production software for Chatwoot, ERPNext, Huly, Plane, and other platforms used by thousands of companies.
🔒 Privacy
We collect only what's needed to process your purchase (handled by Lemon Squeezy as merchant of record). We don't track you on our website. We don't sell your data. Plugin license validation sends only your license key and a machine identifier — no personal data.
Last updated: March 23, 2026