Bridge Discord channels into Chatwoot as unified inboxes. Discord messages create conversations, agent replies go back to Discord. One tool for all your support channels.
Your community uses Discord for support. Your agents use Chatwoot. Messages fall through the cracks because nobody's monitoring both.
Bridge Discord channels into Chatwoot as unified inboxes. Discord messages create conversations, agent replies go back to Discord. One tool for all your support channels.
Create a Discord bot and add it to your server
The bridge connects Discord channels to Chatwoot inboxes
Messages from Discord users create Chatwoot conversations
Agent replies in Chatwoot are sent back to Discord
Here's what it looks like in action:
Messages from Discord users automatically create Chatwoot conversations with the user's display name and avatar.
When an agent replies in Chatwoot, the message appears in Discord from the bot.
Discord users are automatically created as Chatwoot contacts on first message.
Images and files sent in Discord are forwarded to the Chatwoot conversation.
Full source code, Dockerfile, docker-compose.yml, README, email support
⚠️ Requirements: Chatwoot 2.x+ (self-hosted), Discord bot token
Yes — create one in the Discord Developer Portal. Takes 5 minutes.
No. One-time purchase.
Questions? Email [email protected] · 14-day money-back guarantee