Connect Microsoft Teams as a Chatwoot inbox channel. Teams messages create Chatwoot conversations, agent replies go back to Teams. Enterprise support without leaving Chatwoot.
Enterprise customers message your Teams bot. Your support team works in Chatwoot. Two disconnected systems, two sets of conversations to track.
Connect Microsoft Teams as a Chatwoot inbox channel. Teams messages create Chatwoot conversations, agent replies go back to Teams. Enterprise support without leaving Chatwoot.
Register an Azure AD bot application
Configure the Bot Framework adapter
Teams messages route to Chatwoot via the bridge
Agent replies in Chatwoot are sent back to Teams
Here's what it looks like in action:
Messages from Teams users create Chatwoot conversations automatically.
Replies from Chatwoot agents appear in the Teams conversation.
Full enterprise-grade bot setup with Azure AD authentication.
Built on Microsoft Bot Framework. Supports compliance and audit requirements.
Full source code, Dockerfile, docker-compose.yml, Bot Framework setup guide, email support
⚠️ Requirements: Chatwoot 2.x+ (self-hosted), Azure AD app registration, Azure subscription
Yes — for the bot registration. Azure AD free tier works for the bot itself.
No. One-time purchase.
Questions? Email [email protected] · 14-day money-back guarantee